Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate
AI & Machine Learning · Microsoft
This certification validates your ability to design and implement AI-powered contact center solutions in Microsoft Dynamics 365 for scalable service and growth.
Last updated: August 2026
Official Source
Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate
Set 2
All exam domains covered
Set 3
All exam domains covered
Exam Simulation
Mirrors real exam format
Edge Cases & Gotchas
Expert-level gotchas
Practice Set 1
Related AI & Machine Learning certifications
Microsoft 365 Certified: AI Services Administrator Associate (beta)
Intermediate
Microsoft Certified: AI Agent Builder Associate
Intermediate
Microsoft Certified: AI Business Professional
Beginner
Microsoft Certified: Agentic AI Business Solutions Architect
Advanced
Microsoft Certified: Azure AI Apps and Agents Developer Associate
Intermediate
Microsoft Certified: Azure AI Cloud Developer Associate
Intermediate